After hours and 24/7 coverage, staffed in shifts.
Evenings, Australian nights, weekends or the full week. Coverage is a schedule applied to a role, built with a rostered team and planned with you.
Coverage windows
What you can cover.
Australian nights
The Australian night falls within the working day in Latin America, so overnight work is done by people in their normal hours.
Weekends
Saturday and Sunday shifts for queues and monitoring that cannot wait until Monday.
Extended hours
Early starts and late finishes around your core business day.
Continuous coverage
The full week, built from shifts and staffed by a team in rotation.
Operating model
How a covered shift runs.
Handover in
The shift starts from the notes your daytime team leaves.
Runbooks
Routine work follows your documented procedures.
Escalation
Anything outside the runbook goes to your on call contacts, as written.
Backup
Absences are covered under the arrangements in your agreement.
Plan your window
Coverage planner.
Planning only. This is not a coverage confirmation or a quote, and it does not show the availability of any professional.
Your coverage window
Fill in the planner to see the comparison.
Calculated for the reference date with real daylight saving rules. A plan is not a confirmation of coverage. Continue to Find Talent to attach this plan to your request.
Continue to Find TalentKnow what you are buying
Shift staffing or managed service.
SHIFT STAFFING
What we provide.
Professionals rostered across your coverage window, working under your direction, your runbooks and your service targets.
You own the service and its targets. We staff and coordinate the roster.
MANAGED SERVICE WITH SLA
A different commitment.
A provider that takes contractual responsibility for service levels. If this is what you need, tell us and we will say plainly whether we can offer it.
Ask us. We will tell you whether we can offer it for your case.
Questions about coverage.
No. Any window longer than a normal working week is staffed by more than one professional in rotation. The planner shows the minimum team size for the window you enter.
What we provide is shift staffing: professionals who work under your direction, your runbooks and your service targets. If you need a managed service with contractual service levels, tell us and we will say plainly whether we can offer it.
Backup arrangements are defined in your agreement before coverage starts, together with the conditions for replacement.
No. Australia, the United States and parts of Latin America change their clocks on different dates. The planner uses the real rules for the date you choose.
Ready to plan your coverage?
Share your time zone, the hours you need covered and the role. We will confirm what we can staff.