Your team,
without the
AU hiring crisis.
Embed English-proficient Chilean IT professionals into your MSP. Technically assessed, tool-ready, operating inside your stack from day one — at 35–47% of local cost.
Hiring locally is getting
harder every year.
The ACS Digital Pulse 2025 projects a 312,000-person tech shortfall by 2030. MSPs are first in the firing line.
Salaries keep climbing
An L2 technician costs AUD $75–90k base. All-in with super, leave, and equipment: $100k+.
The pipeline is broken
~7,000 IT graduates per year. 312,000-person shortfall projected. Poaching from each other isn't a strategy.
24/7 costs a fortune locally
Overnight coverage means penalty rates, burnout, and staff turnover. Most MSPs cap SLAs at business hours and lose clients for it.
Hiring takes 6–12 weeks
By the time you find, interview, onboard, and train someone in your PSA and RMM stack, you've already missed a contract.
Chile covers what Australia can't staff cheaply.
Chile's standard business day is Australia's most expensive shift to fill locally. Your Chilean team works normal hours. You pay zero night-shift penalty.
Chile's 9am–7pm CLT = Australia's midnight to 10am AEST. Your Chilean team covers AU's most expensive shift at standard Chilean rates — zero night-shift penalty, zero AU employer obligations. Plus 3–5 hours of real-time daily overlap for standups and live collaboration.
Not a vendor.
An embedded partner.
Three things that separate Knight Shift from every other offshore staffing option your team has probably already dismissed.
Embedded into your operations — not alongside them
Your Chilean team joins your standup. They work inside your PSA and RMM. They follow your runbooks and represent your service standards. They don't represent Knight Shift to your clients. They represent you.
Deployed in 20 business days, not 12 weeks
We source, screen, and onboard faster than you can post a role on SEEK. Contracts, payroll, equipment, and structured onboarding are managed locally in Chile. Your new team member is operational before your next billing cycle.
Full compliance. Single invoice. Zero AU employer risk.
Knight Shift is the legal employer in Chile. We manage payroll, employment provisions, contracts, pension contributions, and Chilean labour law compliance. You receive one transparent monthly invoice. No AU payroll, no super, no liability.
Not the obvious
choice. The right one.
#1 IT education index in Latin America. 10+ years of international tech company operations shaping a world-class workforce.
What your extended team
actually costs.
All KSS rates are the full monthly invoice — employment, service fee, and equipment. AU figures include superannuation, leave loading, and equipment.
From first call to
first day in 20 days.
No long vendor evaluations. No hidden processes. Five steps with exact timeframes — because you should know exactly what to expect.
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Day 1 — 30 min
Define the role
Tell us the role, shift hours, and your tool stack. A 30-minute call is all it takes to get full clarity on requirements, pricing, and timeline.
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Day 2–3
Receive a tailored proposal
Pricing, role description, English requirements, and deployment timeline — all in writing within a few business days. No vague estimates.
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Day 5–10
Meet your candidates
2–3 technically assessed, English-proficient candidates presented. You interview and make the final call. No hidden placements.
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Day 11–20
Onboard in 2–3 weeks
KSS handles contracts, equipment, and setup. Your new team member joins your tools and standup from day one.
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Ongoing — monthly
Full transparency, every month
Attendance, SLA tracking, performance metrics, and payroll summary every month. No surprises. Complete visibility into your extended team.
Build your Chilean team.
Start in 30 minutes.
Book a no-commitment discovery call. We'll map out the exact role, cost, and deployment timeline for your MSP. A tailored proposal arrives in your inbox shortly after.