Scale your team with vetted LATAM BIM/CAD and IT support talent.
Assessed professionals from Latin America who join your team, work in your tools and follow your processes. From one extra person to a full team.
Supporting IT operations in Australia from Latin America since 2023.
What we staff
Two practices.
Every role assessed for the work.
BIM / CAD
CAD Drafting
Drawings and updates from your instructions, markups and reference information.
BIM / CAD
BIM Modeling
Model development and updates within your agreed scope and modeling standards.
BIM / CAD
Electrical and MEP Drafting Support
Drafting and documentation support for electrical and MEP drawings, under your engineers' direction.
IT Support
IT Service Desk
First line user support, ticket intake and routine troubleshooting.
IT Support
L2 Support
Escalated technical troubleshooting beyond first line support.
IT Support
NOC and Monitoring
Infrastructure monitoring, alert handling and escalation.
Our talent standard
What we check before you meet a candidate.
Each shortlist states what the candidate declared, what a recruiter reviewed and what an assessment tested.
Relevant experience
Projects, responsibilities and background reviewed against your role brief.
Role specific technical skills
A practical task or work review suited to the role.
English communication
Assessed in conversation, against what the position needs.
Remote working conditions
Equipment, connectivity and schedule confirmed before the agreed start.
IT support that keeps going when your team logs off.
Add evening, overnight and weekend coverage to your service desk or NOC. Australian nights fall within the working day in Latin America. Shifts are staffed by a rostered team, so no single person is expected to cover every hour.
Plan Your CoverageAgreed schedules
Coverage windows defined with you: after hours, overnight, weekends or the full week.
Documented handovers
Every shift closes with notes your daytime team can pick up from.
Clear escalation
Your escalation paths and on call contacts, followed as written.
A team, not one person
Round the clock coverage is built with several professionals working in rotation.
Yes, we work in the tools your team already uses.
Candidates are assessed on the software and platforms your role requires. Tell us your stack and we confirm what we can cover.
The right fit, on every front.
The right people
Each candidate is assessed against your role: experience, a practical technical task, English and remote working conditions.
The right team
From a single drafter or analyst to a full production or support team, structured around your work.
The right place
Latin American professionals working agreed hours with US teams, and covering the night for Australian ones.
The right cost
Cost efficiency that comes from where the talent is based, not from lowering the standard of the work.
Keep full control.
Or let us manage the people side.
Every engagement is set up around how your team works: who directs the work, who employs the person and what support you need from us.
STAFF AUGMENTATION
Need one or two extra people on your team?
Professionals who integrate directly into your team. They work agreed hours, use your tools and follow your standards, under your team's direction.
You direct the work. We handle recruitment, onboarding and ongoing coordination.
DEDICATED TEAMS
Need a team for a workstream or a support queue?
A drafting and modeling team for your project load, or a service desk and NOC team for your operation, including shift rosters for after hours and 24/7 coverage.
You set priorities. We build the team, coordinate schedules and keep the roster staffed.
DIRECT HIRE
Want to hire the person yourself?
We source, screen and assess candidates against your role brief. You interview the shortlist and hire directly.
You employ and manage. We run the search and the assessment.
Our process.
Simple and clear.
Tell us what you need.
Send a request. Share the role or team, the tools, the working hours and the support you need. We confirm whether we can help.
Agree the brief and the model.
We define the role brief and the engagement model with you, then present a shortlist assessed against that brief.
Onboard and get to work.
Equipment, access and schedules are checked before the agreed start. We stay in contact through the engagement.
Questions teams ask first.
Our focus is BIM/CAD and IT support, including drafting, modeling, service desk, L2 support and NOC. We confirm whether we can support your specific role before starting a search.
The assessment is based on the agreed role requirements. It covers relevant experience, a practical technical task or work review, English communication and remote working conditions.
Coverage is staffed by a rostered team working agreed shifts, never by one person. We plan the schedule, handovers and escalation with you. A plan becomes a commitment only once it is written into your agreement.
We review compatibility with your location and required schedule. Final working hours are agreed for the selected professional. Availability is not assumed from their country alone.
It depends on the engagement model. With Staff Augmentation and Dedicated Teams we handle onboarding and ongoing people coordination as defined in your agreement. With Direct Hire, your business manages the relationship after recruitment.
Need BIM/CAD or IT support capacity?
Share the role, tools and working hours, and we'll discuss the talent and support that fit your team.